Many players have questions about Level up before they deposit their first euro — here are the honest answers.
Prerequisites
- A stable internet connection and a device (PC, smartphone, or tablet).
- A valid email address and a phone number for verification.
- Proof of identity (passport, driver’s license, or ID card) for KYC compliance.
- Accepted payment methods: credit/debit cards, e-wallets (Skrill, Neteller), bank transfers, or cryptocurrencies.
- Age verification: you must be at least 18 years old (or the legal gambling age in your country).
Step-by-Step Sign-Up
- Visit the official casino website via the button above.
- Click the ‘Sign Up’ or ‘Register’ button, usually located at the top right corner.
- Fill in the registration form with your personal details: full name, date of birth, email, and phone number.
- Create a strong username and password. Your password should include uppercase, lowercase, numbers, and special characters.
- Select your preferred currency and accept the terms and conditions.
- Verify your email by clicking the link sent to your inbox.
- Complete the KYC process by uploading the required documents (ID, proof of address). This is mandatory before your first withdrawal.
- Make your first deposit using one of the available payment methods.
Bonus & Promotions
New players are typically greeted with a welcome bonus package. For example, you might receive a 100% match bonus up to €1,000 on your first deposit, plus 50 free spins on selected pokies. Always check the wagering requirements before claiming.
Worked Bonus Calculation
Suppose you deposit €200 and claim a 100% match bonus worth €200. The bonus comes with a 35x wagering requirement on the bonus amount. Here’s how to calculate the total playthrough:
Important: Wagering requirement is calculated on the bonus only, not the deposit.
Formula: (Bonus amount) × (Wagering multiplier) = Total amount to wager
Example: €200 × 35 = €7,000
You need to wager €7,000 before you can withdraw any winnings from the bonus. Free spins winnings are also subject to wagering requirements (typically 40x).
| Bonus Type | Match % | Max Bonus | Wagering Requirement | Max Bet per Spin |
|---|---|---|---|---|
| Welcome Bonus | 100% | €1,000 | 35x (bonus) | €5 |
| Free Spins | N/A | 50 spins | 40x (winnings) | €5 |
| Reload Bonus | 50% | €500 | 30x (bonus + deposit) | €5 |
Playing on Mobile
The casino offers a fully mobile-optimized website that works seamlessly on smartphones and tablets. There is no need to download an app; simply open your mobile browser and log in with your credentials. The interface is responsive, and all features – including deposits, withdrawals, and support – are accessible on the go.
For a visual walkthrough, watch the video below that covers the login process and game selection on mobile.
We recommend using a progressive web app (PWA) for a smoother experience. To install, visit the site on your browser, tap the share icon, and select ‘Add to Home Screen’.
Players Ask
How long do withdrawals take?
Withdrawal times depend on the method. E-wallets like Skrill and Neteller typically process within 24 hours, while bank transfers may take 3–5 business days. Cryptocurrencies are usually faster, often within an hour after approval.
Are the pokies fair?
All games use certified random number generators (RNGs) and are regularly audited by independent agencies like eCOGRA. RTP percentages are publicly available for each game.
Can I set deposit limits?
Yes, the casino provides responsible gambling tools. You can set daily, weekly, or monthly deposit limits from your account settings. You can also take a temporary or permanent self-exclusion break.
What is the minimum deposit amount?
The minimum deposit is usually €10 for most payment methods. Check the cashier page for exact amounts, as some e-wallets may have different limits.
Insider Advice
The casino rewards loyal players through a multi-tier VIP program. Points are earned by wagering on real money games: typically, you earn 1 point per €10 wagered on slots and 1 point per €50 on table games. As you accumulate points, you climb tiers: Bronze, Silver, Gold, Platinum, and Diamond. Benefits include:
- Personal account manager
- Faster withdrawal processing
- Higher betting limits
- Exclusive bonuses and free spins
- Invitations to VIP events
To maximize your points, focus on playing pokies with a high RTP and low house edge. Always read the terms of each bonus to ensure you are eligible for VIP perks.
Remember, gambling should be fun. Set a budget and stick to it. Never chase losses. If you feel you need help, use the responsible gambling tools available in your account.
